Recommended Reads From Our Library
(Yes, we really recommend them!)

Business Development & Service
Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless : How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know by Jeffrey Gitomer
What Clients Love by Harry Beckwith

Online and Offline Marketing
All Marketers Are Liars : The Power of Telling Authentic Stories in a Low-Trust World by Seth Godin
Permission Marketing by Seth Godin
The Great Formula: for Creating Maximum Profit with Minimal Effort by Mark Joyner

Public Relations
Full Frontal PR: Building Buzz About Your Business, Your Product, or You by Richard Laermer

Web Design, Usability & Accessibility
Search Engine Visibility by Shari Thurow
Don't Make Me Think! by Steve Krug
Designing With Web Standards by Jeffrey Zeldman
Web ReDesign 2.0: Workflow That Works by Kelly Goto
Speed Up Your Site: Web Site Optimization by Andrew B. King
Homepage Usability: 50 Websites Deconstructed by Jakob Nielsen
Designing Web Usability: The Practice of Simplicity by Jakob Nielsen

Design Theory
Design Culture by Steven Heller and Marie Finamore
Design Literacy: Understanding Graphic Design by Steven Heller and Karen Pomerou
The Education of an E-Designer by Steven Heller